FAQs

Installation is simple.  An instruction PDF is included with your purchase, but in a nutshell, you simply upload the files purchased to your website.  I suggest putting it in a folder titled "clients".  That way you can direct people to something like this: http://www.yourwebsite.com/clients/

CAP will not work on iPhones and iPads until Apple allows for Flash content to be displayed. A "Please install Flash" screen is displayed if the user's browser doesn't have the latest Flash Player installed.

Whenever a user makes a comment or approves a project, the "send changes" button will appear. Their comment has already been saved, but this button will send a notification email of their updates to all of the users that are allowed to view that specific project.

CAP was tested and built using HostGator.  They have quick and reliable customer service and competitive prices.

Nope!  The beauty of CAP is that you simple upload the files you purchase to your website and you're done.  It uses xml for all of the data.

Below are the supported files that Flash can display.  CAP will display a "download" or "view" button if it cannot display a file you've uploaded for viewing (ex. PDF).

.jpg
.png
.gif
.f4v
.flv
.mp4
.mpg
.mpeg
.m4v
.mov

For the average internet user, your information is safe, but if you would like to keep your xml files hidden, I suggest password protecting the folder that the xml files are located in.

Typically you can do this in the "cpanel" of your website using your hosting service software.  Contact your hosting service to find out how to do this.  Ask them how to password protect a folder on your website.

It is also important to turn off "indexing" for the xml folder. By default, many hosting services will list all of the contents of a directory in your browser if there isn't an index.html page to display.

This is because the video file you're displaying doesn't have the proper metadata inside.  Try creating your video files with the latest video file creation software.  Make sure it includes metadata information when exporting.

The following reasons could be preventing CAP from working properly.

1. CAP requires that your hosting service provides PHP 5+, Simple XML and GB Library.  Please contact your hosting service to ask for these features.

2. The directory CAP is located in must have read/write permissions

You must save all xml files in UTF-8 mode.

Make sure you've installed CAP properly first.  Then make sure the "main_url" variable in the HTML code is listing your website directory properly.

For example, if CAP is installed at http://www.yourwebsite.com/clients/ then when viewing your website online the source code should be:

<script type="text/javascript">
/*<![CDATA[*/
var flashvars = {};
flashvars.domain = "*";
flashvars.main_url = "http://www.yourwebsite.com/clients/";
swfobject.embedSWF('holder.swf', 'website', '100%', '100%', '10.1',
'swfobject/expressinstall.swf', flashvars, {allowFullScreen:'true',allowscriptaccess: 'always', menu: 'false', wmode: 'direct', bgcolor: '#8AA5BB'}, {id: 'website'});
/*]]>*/
</script>

CAP will only accept AS3 Flash files.

Put "stop()" on frame 1.
All content should be added after frame 1.
When the user views your swf file, the player plays frame 2 when the file isn't viewed any longer,  it will go back to frame 1.